1. Introduction
Welcome to Truzent (truzentav.com website and Software Privacy Policy). Provided to you by Uplink Works LLC, a US entity.
Truzent (“we”, “us”, or “Our”) respects the privacy rights of its users and understands the importance of protecting and handling information collected about you in accordance with the law and best practice. This Privacy Policy has been composed for providing you with the information that you are entitled to (in case you are a private person, i.e., a data subject).
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes will be resolved in courts located within the same state.
2. Acceptance and Use
This Privacy Policy covers Truzent and its subsidiaries. By downloading or using the Truzent website and software, you signify acceptance to the terms of this Privacy Policy. Acceptance via clicking when prompted constitutes official consent for the collection, use, and disclosure of your personal information.
We may provide additional disclosures or notices for specific Services. These notices may supplement or clarify our privacy practices or may give you additional choices about how we process your data.
If you do not agree with or are not comfortable with any aspect of this Privacy Policy, you should immediately discontinue access or use of Truzent services.
3. Operated and Data Controller
Truzent (https://truzentav.com/) is operated by Uplink Works LLC, a US legal entity registered in the USA, with registered office at:
838 Walker Road, STE 21-2 #159, Dover, DE, 19904
This legal entity is the controller of your personal data.
4. Summary of Personal Information and Use
Truzent may collect or obtain Personal Data about you, and this information may be stored or processed within the U.S., EU, or other regions. This may occur through:
- Directly from you (e.g., contacting us or purchasing software);
- When you visit, download, or install our software;
- When you sign-in or sign-up to use our services;
- From third parties providing information about you.
5. Purposes of Data Collection
Personal information may be collected and used for:
- Provision of services
- Offering and improving the software
- Completing your purchase
- Surveys and communication
- Advertising and marketing
- User engagement and lead generation
- Legal compliance
6. Data Collection Methods
We may collect data from you through:
- Use of our software
- Contact with us for complaints or communication
- Use of products and services as an authorized user
7. Data Protection Principles
“Personal data” means any information that enables us to identify you directly or indirectly, such as email address, telephone number, or other identifiers. We are committed to complying with applicable data protection laws, including GDPR.
8. Collection of Data From You
When you sign up or sign in as a user, we may collect:
- Personal Identifiable Information (PII): name, phone number, email, billing details.
- Rough geo-location information (e.g., zip code for localized services).
- Your content (comments or interactive features, subject to moderation).
- Usage information (preferences, premium package purchases).
- Transaction data (payment details, encrypted when required).
- Device information (hardware, OS version, unique identifiers).
- Correspondence (survey responses, support requests).
We do not collect:
- Children’s data
- Biometric or health data
- Personal information of children under GDPR, unless parental consent is obtained
9. Information Collected Through Technology
Even if you use Truzent anonymously, we may still collect non-personal information about your activity.
- Cookies: small pieces of data stored on your device.
- IP Addresses: automatically logged when accessing our services.
- Beacons: used in emails or web pages to analyze engagement.
10. How We Use Your Data
As the “data controller, Truzent may use your data for:
- Providing access to and updates for the software
- Processing purchases and payments
- Fraud monitoring and prevention
- Providing a personalized experience
- Registering your purchase for warranty/support
- Account setup and subscription renewal
- Customer support and communication
Reasonable steps are taken to ensure any third party receiving your personal data keeps it secure.
11. Disclosure of Information
We may disclose your information to third parties, with your consent or as permitted by law, including:
- Vendors providing hosting, IT, customer service, or email delivery
- Vendors for legal, financial, or auditing services
- Advertising or analytics service providers
- Government authorities if required by law
- Third parties during mergers, sales, or reorganization
We may also de-identify your information and disclose it for lawful purposes.
12. Your Information Rights
You may exercise your data rights at any time, including:
- Accessing, correcting, or deleting your personal data
- Restricting or objecting to processing
- Requesting portability of your information
- Opting out of marketing communications
- Withdrawing consent for data processing
- Filing a complaint with a data protection authority
For opt-outs, you can use the unsubscribe” link in emails or email us at privacy@truzentav.com.
13. Policy Towards Children
Truzent does not knowingly collect personal data from children under 18 without parental consent. We comply with GDPR and childrens online privacy laws. Services provided to minors require parental supervision.
14. Do Not Track Disclosures
Some third parties provide signals or mechanisms to express consumer choices about tracking. Currently, Truzent does not monitor or respond to such signals.
15. Data Security
We use modern security techniques to protect personal data against loss, misuse, or alteration. Measures include:
- Regular upgrades to improve security
- Secure physical data centers with restricted access
- Firewalls and intrusion prevention systems
- Encryption of sensitive payment and personal data
16. Changes to Privacy Policy
Truzent may update this Privacy Policy from time to time as technologies and practices evolve. No change will reduce existing protection standards.
17. Jurisdiction
This Privacy Policy, Terms of Use, Cookies Policy, and other Truzent policies are governed by the laws of the State of Delaware, United States. Disputes will be resolved in Delaware courts.
18. Contact Us
If you have any questions about this Privacy Policy or Terms of Use, please contact us:
- Email: contact@truzentav.com